Medical Case Managers work with individual clients, and work collaboratively with other professionals to develop and implement treatment plans for their clients, who are typically ill, injured or otherwise disabled. The primary goal of a Medical Case Manager is full or partial rehabilitation of their clients.

Medical Case Managers assess the needs of their clients, and work with other health care professionals to coordinate care and treatment plans that are effective and cost-efficient. They are also responsible for ensuring their clients understand their medical and treatment plans. Medical Case Managers are typically registered nurses, and most often work for employers or insurance companies.

Medical Case Managers must have excellent interpersonal skills, and be able to develop good relationships with both clients and other healthcare workers. They must have excellent verbal and written communication skills, as well as good problem-solving, decision-making and organizational skills. They should also be able to work both independently and as part of a team of healthcare workers.